SHIPPED WITH AUSTRALIA POST
SHIPPING MONDAY - FRIDAY
FREE SHIPING AUSTRALIA WIDE ON ALL ORDERS! DELIVERY TIME 7 - 14 days Everywhere Else $20 (14-30 days)
Time frame is an estimate only.
RETURNS / REFUNDS
Returns & Refunds
At SJBCREATION, every piece is lovingly hand painted by me and is completely one of a kind. Because no two creations are ever the same, I do not accept returns or exchanges for change of mind on original artwork or handmade items.
Please take the time to read the product description and view all photos before placing your order. If you have any questions about an item, I'd be more than happy to help before you purchase.
Damaged or Incorrect Orders
I take great care in packaging every order to ensure it arrives safely. However, if your order arrives damaged during transit or you receive the wrong item, please contact me within 7 days of delivery.
Please include:
Your order number
A description of the issue
Clear photos of the item and packaging
I'll work with you to find a fair solution as quickly as possible.
Cancellations
If you need to cancel your order, please get in touch as soon as possible. Orders can only be cancelled before they have been shipped.
Questions?
Your satisfaction is important to me. If you have any questions before or after your purchase, please don't hesitate to get in touch. I'm always happy to help and want you to feel confident when purchasing from SJBCREATION.
Thank you for supporting my small Tasmanian business and choosing handmade, one of a kind art.